Quality Control / Directly to You
Once our Watches pass quality control, they are sent to the "decoration workshop" where they are hand finished. This involves engraving, polishing, and final inspection by our master-watchmaker. Once approved, the watch is put to an ultimate test for 500 hours, with vibration machines and other simulations of typical stress that a watch might go through while being worn. One device flips watch around with great force, while another shakes them at extremely high velocity. Finally, the timepiece is put into a case, a strap or bracelet is added, and "there's your watch on your wrist." Delivered directly to you.
Painstakingly Designed. Finished to Last
30 Day Customer Experience Guarantee
Our customer's experience with Dawson Velma is the number one priority. Our 30-Day money-back guarantee supports your trust, loyalty, and support for our movement. We are excited and proud to have your business, so expect every interaction to leave a positive impact on you and our environment. Our in-house customer experience team is only an email away email@example.com.